Delivery

We offer 4 types of delivery service

1)Free local delivery for all our customers in the Southampton/New Forest area .This includes all SO postcodes,some BH,Some SP,and some PO codes. We do all our own deliveries personally by van.

 For those of you living in Southampton,Eastleigh,Fareham,Winchester etc we deliver on Monday and Thursday. For those in the New Forest,Ringwood,Fordingbridge,Christchurch etc we deliver on Tuesday and Friday.

2)For those customers that are just a bit further away(Portsmouth,Poole,Salisbury,North Hants,Bournemouth etc),we can still offer personal delivery by our own van but will add a £3.75 surcharge to cover our extra fuel and time costs.Delivery will still be Free for orders over £45

3)For all other customers throughout the Uk we are happy to offer a mail order service using parcel couriers.We charge a flat fee of either £3.75 or £7.50(the lower price is for all orders under 9kg total weight and the higher price is for orders over that weight).A typical 20kg sack of seed will actually cost us over £9 to send so this is a discounted service.We don't use the gimmick of free delivery but then load up our product prices so we hope you will find our prices are still very competitive. 

4)Courier companies charge extra to deliver to Islands and Highlands so regrettably we have to do the same.P&P in these cases is £15 

If you wish to order by mail order but only want a small lightweight item we will use the cheapest method available and will refund the difference where possible.If you think we can send your items cheaper than the quoted cost,please email us before completing checkout. We are also happy to pack your products at no extra cost if you then wish to book your own couriers to collect from us. When you log in to our site or open an account,the appropriate delivery cost should be added to your shopping cart depending on your postcode.

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Enter your e-mail address to receive our newsletter. We only usually send out 3 or 4 emails per year and use our Newsletters to inform you of offers,sales,New Products and also to inform you of any closures for holidays etc. We would ask all customers to subscribe to our newsletters but you can opt out at any time in the future.

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We started trading as Nutbags garden bird foods in 2004 and rebranded as New Forest bird foods in 2019. We mainly re-sell products supplied by other companies. All photographs and text wording used are either our own, or supplied by the product manufacturers. We have permission from these companies to use their images and text. In line with copyright law, images and text found on this website may not be copied or displayed elsewhere without our permission.

Updated 05/04/2019