Delivery

We offer 3 types of delivery service

1)Free local delivery for all our customers in the Southampton/New Forest area .This includes all SO postcodes,some BH,Some SP,and some PO codes. We do all our own deliveries personally by van.

 For those of you living in Southampton,Eastleigh,Fareham,Winchester etc we deliver on Monday and Thursday. For those in the New Forest,Ringwood,Fordingbridge,Christchurch etc we deliver on Tuesday and Friday.

2)For those customers that are just a bit further away(Portsmouth,Salisbury,North Hants,Bournemouth etc),we can still offer personal delivery by our own van but will add a £3.75 surcharge to cover our extra fuel and time costs.Delivery will still be Free for orders over £50

3)For all other customers throughout the Uk we are happy to offer a mail order service using parcel couriers.We charge a flat fee dependant on weight.

For lightweight parcels up to 2kg we charge £3.75 and will use Royal Mail 1st or 2nd class, or Hermes couriers.

For parcel weights between 2-5kg we charge £6.25 and use Hermes couriers

For parcels between 5-10kg we charge £8.50 and use Hermes or Parcel force.

WE ARE CURRENTLY UNABLE TO POST OUT WHOLE SACKS OF SEED OR PEANUTS BUT IF THIS IS SOMETHING YOU WOULD LIKE TO ORDER PLEASE EMAIL US AND WE WILL OBTAIN A DELIVERY QUOTE FOR YOU. THERE ARE ALSO SOME PRODUCTS SUCH AS BIRD TABLES AND EXTRA LARGE CONQUEROR FEEDERS THAT WE ARE UNABLE TO POST DUE TO THE SIZE AND WEIGHT. THESE RESTRICTIONS ARE DETALED ON THE PRODUCT LISTING PAGES. 

 

Some items such as field guides and window alerts are very lightweight so we can post these as letters/large letters. In these cases we can refund you some of the postage if possible.If you think we can send your items cheaper than the quoted cost,please email us before completing checkout. We are also happy to pack your products at no extra cost if you then wish to book your own couriers to collect from us. When you log in to our site or open an account,the appropriate delivery cost should be added to your shopping cart depending on your postcode.

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Enter your e-mail address to receive our newsletter. We only usually send out 3 or 4 emails per year and use our Newsletters to inform you of offers,sales,New Products and also to inform you of any closures for holidays etc. We would ask all customers to subscribe to our newsletters but you can opt out at any time in the future.

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We started trading as Nutbags garden bird foods in 2004 and rebranded as New Forest bird foods in 2019. We mainly re-sell products supplied by other companies. All photographs and text wording used are either our own, or supplied by the product manufacturers. We have permission from these companies to use their images and text. In line with copyright law, images and text found on this website may not be copied or displayed elsewhere without our permission.

Updated 05/04/2019